About Us

Right-sizing IT Solutions and Tech Support

Our Philosophy

Sure, we live in the Digital Age, and technology is becoming more omnipresent and easy-to-use every day. Still, not everyone needs or wants to be an expert having the ‘knack‘ for IT and technology…

Are you planning to setup your own Small Business or already running one – and trying to wrap your head around all these crucial IT topics: How to set up a secure and reliable network infrastructure? How to select and operate a POS (Point of Sale) or inventory management system? How to setup your own online presence? And many other questions more…
Or are you the residential end user, e.g. worried about your IT being suited for your kids’ online schooling – or really interested in the possibilities of new smart home technologies, but hesitating due to anticipated technical hassles?

If you answered ‘yes’ to any of the questions, chances are that finding reliable, trusted and affordable tech and IT support has been challenging:

  • Big IT companies typically don’t have solutions in the appropriate scale
  • Covering required tech support via large national chains often means dealing with a different tech every single time
  • Having a tech savvy friend or relative helping out is great, but you don’t feel comfortable asking them again and again

That’s exactly, where SmallBiz IT comes in, offering IT and tech support specifically tailored to these needs. Our affordable solutions cover exactly what you want them to cover, not more, not less. We always act as your dedicated go-to person, so that you e.g. don’t have to deal with a different person on the hotline every single time. And all our services come with a 100% Satisfaction Guarantee.

Our Founder

Oliver S. Schlueter, Ph.D.

Owner

My passion for IT, technology and computers initially was triggered when I got my very first computer, a Commodore 64, "some few" years back, i.e. basically quite a while before the Internet as we know it today started to become ubiquitous. Based on M.Sc. and Ph.D. degrees in Computer Science, I spent quite some time in different corporate roles with larger organizations (engineering, different management roles, corporate development) - always in technology and IT domains. In addition, coming from a family where basically everyone - from parents over in-laws to siblings and other close relatives - is or was running their own Small Business, I have always had highest esteem and appreciation for entrepreneurs starting, running and growing their (Small) Business. Combining all this with Small Businesses being clearly under-served when it comes to appropriate IT support, I founded SmallBiz IT providing my extensive IT and technology background and experience to small businesses in the vicinity of my hometown, Novi, MI.

Local

IT support and consultation often requires physical presence at the customers' location. We only accept business if we can easily 'stop by in person'.

Personal

IT setups vary customer by customer. That's why you deserve to have a dedicated contact for all your IT needs.

Affordable

Our offering is designed to exactly cover your specific needs, so you only pay for what you really need.

Satisfaction Guarantee

All our services come with a 100% Satisfaction Guarantee. If you ever feel something is not right, let us know and we MAKE it right.

"Oliver from Small Biz IT was fabulous !! His knowledge was unbelievable. [...] I would recommend him without a doubt and certainly use him in the future for any of my computer needs.”

Marie S.

Client